Simples Market | Last updated: April 3, 2026

Simples Market (“Simples Market,” “we,” “us,” “our”)
operates this retail platform, including all related information, content,
features, tools, products, and services (collectively, the “Services”). Our
store is powered by Shopify, which provides the e-commerce
infrastructure necessary to facilitate your transactions.

1) Purpose and Scope                      

This Privacy Policy explains how we collect, use, disclose,
and protect personal information when you visit, use, or make a purchase using
our Services. By using our Services, you acknowledge the practices described in
this Policy.

2) Information We Collect

We collect information necessary to fulfill your orders and
provide support:

• Identity Data: Name, billing address, and shipping address.
• Contact Data: Email address and phone number (including WhatsApp/Telegram metadata).
• Financial Data: Payment method details (processed securely via
  Shopify/Third-party gateways).
• Transaction Data: Details about products searched, viewed, and purchased.
• Technical Data: IP address, browser type, and device identifiers.

3) How We Collect Your Data

• Direct Interaction: Information you provide when placing an order or
  contacting support.
• Automated Technologies: Cookies and pixels that track your behavior on our store
  to improve your experience.
• Third Parties: Data from our fulfillment partners regarding shipping status.

4) Use of Information

We use your data to:

• Fulfillment:
  Process and fulfill your orders through our global logistics network.
• Returns & Refunds: Coordinate quality inspections at our Rhode Island
  facility and process authorized Credit Card refunds or store
  credit.
• Cancellations:
  Validate and process order modifications or cancellations requested within
  our official 12–24 hour window.
• Communication:
  Provide updates regarding your tracking status and eligibility for Free
  Domestic or Selective International Shipping.
• Security:
  Prevent fraudulent transactions and protect our store from policy abuse.

5) Logistics & Third-Party Disclosure

To fulfill our service promises, we share specific data
with:

• Fulfillment Partners: Your name and address are shared with partners to ship your
  items globally.
• Storage Partners: Your order details are shared with our Rhode Island
  processing center to handle authorized returns.
• Payment Processors: Financial data is shared with secure gateways to process
  initial payments and authorized refunds.
• Carriers:
  Data is shared with postal services (USPS, FedEx, etc.) to facilitate our
  various shipping tiers, including Free USA delivery.

6) Cookies and Tracking Technologies

We use cookies to keep your cart active and to understand
how you use our site. You can choose to disable cookies in your browser
settings, but this may prevent you from completing a purchase.

7) Relationship with Shopify

Our store is hosted on Shopify Inc. They provide the
platform that allows us to sell to you. Your data is stored through Shopify’s
secure data storage and databases.

8) Messaging App Privacy

When you contact us via WhatsApp or Telegram, you are
using third-party services. We use these only for support and will never ask
for your full credit card details over these apps.

9) International Data Transfers

Your information may be transferred to and processed in
countries outside of the United States to facilitate global sourcing. We ensure
all partners provide a standard of protection equivalent to our own.

10) Data Retention

We retain your personal information for as long as necessary
to fulfill orders, manage the 12–24 hour cancellation period, process
potential returns within our 12-day window, and satisfy legal,
accounting, or reporting requirements.

11) Your Rights

Depending on your location, you may have the right to
access, correct, or request the deletion of your personal information. Contact
us at the email provided below to exercise these rights.

12) Security Measures

We implement industry-standard security measures to protect
your data. However, no method of transmission over the Internet is 100% secure.

13) Children’s Privacy

Our Services are not intended for use by individuals under
the age of 18. We do not knowingly collect data from children.

14) Third-Party Links

Our store may contain links to other websites. We are not
responsible for their privacy practices.

15) Policy Updates

We reserve the right to modify this Privacy Policy at any
time. Changes take effect immediately upon posting.

16) Contact Information

For questions regarding this policy or your personal data,
contact:

• Email:
  TECHSERVICES@SIMPLESAGENCY.COM
• Phone/WhatsApp/Telegram:
  +1 401-441-7732
• Location:
  Providence, Rhode Island, USA